How will I pay?

For Click & Collect option

1. Cash

2. Debit/Credit Card Payment

Home Delivery

1. Cash

2. Debit/Credit Card Payment

3. Bank Transfer – AC No- 0423011135890012: Bank Muscat

4. Share the Screen Shot/transfer details

What if I am not happy with product?

1. Your comfort is our priority

2. Just contact Customer care and we will get in touch and resolve

3. Provide replacement of same product or other product [FOC]

How Much time it will take to have the product?

1. 24 to 48 hrs. depending on the time of order

2. We intend to keep our promise; In leading chains it is up to 96hrs.

Which areas do you deliver?

1. Muscat Governorate to start with.

Where is the pickup point

1. 23.6528181, 58.1058278

2. Area is -Building No 2376, Way No 7715, Mabela Sannaya

3. Nearest Landmark – Danube around 500m

4. Location – White Building with Renaissance Services written on top

Are you on Social Media?

1. Yes, please follow us on Instagram & FB

2. Instagram: www.instagram.com/alkamil.om/

3. Facebook: www.facebook.com/ALKAMIL.FB

What are your timings?

1. You can order 24 hrs and 7 days a week

2. For click & collect and delivery

• 6 days a week except Friday

• Open from 9am to 6pm

Why Should I Buy?

1. Premium Quality – We sell what we consume

2. Best Value for our consumers.

3. Great consumer experience.

How Can I Buy?

1. Select the product and it will get added to your cart

2. Choose the mode of payment.

3. Easy and Simple

What's the benefit If I come and collect?

1. You will avail extra 5% discount on the total value

What if during collection I want to amend order?

1. Your Comfort is our priority

2. Yes you can change before paying

How much time will it take for self-pickup?

1. Inform us about your time and we will have it ready for you…5 to 10 min process

Who & how to communicate for delivery?

1. Our Delivery team will contact you for your location id

2. We shall follow the guidelines for Covid-19 as per MOH.